CASE STUDY

E-KIOSK

ABOUT OUR PRODUCT

Our custom electronic kiosk solution seamlessly integrates hardware and software components, catering to various industries. Here are the key features:

  1. Purpose-Built System:

    • Designed specifically for kiosk applications, our system ensures optimal performance and reliability.
    • It streamlines user interactions, making it ideal for medical, retail, and hotel environments.
  2. Cloud-Connected Backend:

    • Leveraging Microsoft Azure, our kiosk communicates with a robust cloud backend.
    • Real-time data synchronization, updates, and analytics enhance overall functionality.
  3. Integrated Hardware:

    • The kiosk includes a physical payment terminal, allowing secure transactions.
    • A built-in receipt printer provides instant confirmation and vouchers for purchased services.
  4. Versatility:

    • While initially tailored for medical, retail, and hotel sectors, our solution is adaptable.
    • Other industries can leverage its features for self-service, information dissemination, and more.

In summary, our electronic kiosk solution combines cutting-edge technology, seamless integration, and industry-specific design to enhance user experiences. 

DETAILS

Project goal

Creation of a multimedia kiosk hardware and software

Industry

Medical, retail, hotel and others.

Tech Stack

Windows 10/11, Microsoft Azure Cloud, Microsoft .NET

Tasks

  1. Conceptualization and planning to define the purpose of kiosk (e.g., self-service, information display, payment processing).
  2. Hardware Selection to choose appropriate hardware components.
  3. Software Development to develop the kiosk application and backend solution.
  4. Integration to connect hardware components to the software.
  5. Install the kiosk in the desired location.
  6. Monitor performance, security, and user feedback.

Results

  1. Implementation of kiosk solution with dedicated software.
  2. Creation of serverless API being backend of Kiosk system.
  3. Creation of own Kiosk update mechanism to be able to update
    automatically many devices at the same time.
  4. Installation of kiosk in the desired location.

Benefits

  1. Cost Savings
  2. Improved Customer Experience
  3. Brand Enhancement
  4. Real-Time Communication with customer
  5. Efficient Workflows

WHAT WERE THE NEEDS?

Customers expressed interest in a self-service solution for their facilities, aiming to expedite services and eliminate queues.

WHAT HAVE WE DELIVERED?

Our team developed customized software and hardware tailored to the specific needs of our client’s industry and service type. We seamlessly integrated with peripheral vendors and established necessary partnerships to ensure ongoing maintenance of the solution.

Would you like to know more about the service?

Drop us a message!

Paweł Kieżyński

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CEO

pawel.kiezynski@mped.pl
+48 508 040 852