CASE STUDY
WAKEPARK
Operational systems for Wake Park
The system is used for sales and customer service of the facility. Verifies customers’ permissions based on data programmed on NFC bands. It has a cash register module, a lift gate module, a module for stands (iPad, iOS) for self-registration of the customer and a b2c portal for online self-service.
The system was implemented on the basis of the Xamarin Framework and Microsoft web technologies. It has an independent on-premis environment located in the facility and a cloud environment that is synchronized with the local environment.
DETAILS
Project goal
Developing a greenfield system for sales and customer service within the facility.
Industry
Sport and entertainment.
Tech Stack
Windows 10/11 UWP, Xamarin / MAUI apps, C#/.NET, Microsoft SQL Server database, REST Web API, RabbitMq, NFC, iOS, Raspberry Pi with Ubuntu ARM
Tasks
- Preparation of requirements analysis
- Implementation of the solution in cooperation with Fomar’ stakeholders
- Tests and system launch
- Software maintenance and development
Results
- Cashier app
- Gate app
- Registration App
- REST Web API
- Programming solution for NFC bands
- Reading solution for NFC bands
- Cloud and on-prem environments with synchronisation
Benefits
- Cost Savings
- Improved Customer Experience
- Brand Enhancement
- Real-Time Communication with customer
- Efficient Workflows
WHAT WERE THE NEEDS?
Our client requested a comprehensive system to manage sales and operational processes for Wakepark.
WHAT HAVE WE DELIVERED?
Following workshops with the client, we defined system expectations and appearance. We documented functional requirements, including UX recommendations. After client approval, we implemented a system enabling registration, service orders, payments, equipment collection, and package verification.
Would you like to know more about the service?
Drop us a message!
Paweł Kieżyński
CEO
pawel.kiezynski@mped.pl
+48 508 040 852